Delivery

Where do you deliver?
We will try and deliver anywhere! So far we have delivered to most European countries, America and even Australia. At the checkout you will be asked for your delivery details, if the address is overseas a postage charge will be added. If you do not see your country at the checkout please email us at contact@afishionado.co.uk and we will endeavour to get you a price for delivery to your country.

How much is the delivery cost and how long will my goods take to reach me?
For all UK deliveries we have tried to make it as straightforward as possible, whether you’re replacing your beloved beanie or replenishing your whole wardrobe! Post & Packaging charges are added automatically at the checkout. From there you can expect an efficient service from order to deliver; all in-stock items will be delivered within 3 - 6 working days and for overseas 8 – 12 days.

Please note weekends and Bank Holidays are not classed as working days.

P&P cost table:

What happens if I don’t receive my goods in these timescales?
Sometimes errors can occur which may mean your delivery is delayed. We are pleased to say that 99% of our orders are dispatched and delivered on time, however sometimes things can go wrong (we are only human). Please contact us (link to email contact@afishionado.co.uk) as soon as you think something is not quite right and we will endeavour to find out what has happened. If we become aware of any possible delays we will email you as soon as possible. We will always try to accommodate and find a solution; we don’t want to leave you without clothes for any fishing trips or birthdays!

What happens if some of my order is out of stock?
We try and keep a full stock but sometimes due to demand we can run out of certain sizes. If an item is out of stock you will be notified at the checkout and we will dispatch what we have. We will then send out any outstanding items ‘on us’ - as soon as it hits our shelves. You will only be charged once for post and packaging. Please allow up to 28 days for out of stock items.

Do I need to be in to receive the delivery?
Yes, all our deliveries are sent out by Royal mail recorded delivery or courier. Both methods require signatures. If you are out when the delivery comes, they will leave a card with information on local depots or re-deliveries. If you are normally out during the week, a work address may be preferable.

Industrial action
During strikes, we upgrade all Royal Mail deliveries - at no extra cost to you - to a special courier service to ensure you get your parcel in the usual 3-6 days.